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          打造最佳職場的秘訣

          打造最佳職場的秘訣

          Brandon Southward 2013年12月03日
          蓋洛普最新調查顯示,全美1億全職員工中積極投入現有工作的僅占三成,而工作熱情缺失每年導致的生產力損失高達4500-5500億美元。如何打造良好的工作環境和氛圍,提高員工的工作效率和專注度?最佳職場研究所研究了谷歌、聯邦快遞等佼佼者的經驗,發現了它們的秘訣。

          ????全球范圍內的溝通

          ????為了讓公司發展壯大,公司高管和員工必須同心同德,形成朝著共同目標奮斗的共識。要實現這一點,坦誠和公開的溝通至關重要。格曼以制造公司莊臣(SC Johnson,排名第19位)為例,說明了什么是優秀的公司-員工溝通。格曼說:“莊臣希望為員工創造公開透明的環境,最近還向每一位員工發放了一本50頁的公司長期目標手冊。”

          ????這種融合的做法讓公司獲得了成功,因為它提升了員工與公司之間的信任感。谷歌是世界上最成功公司之一,它也擁有類似的核心價值。格曼說:“每周,谷歌都會舉行一個名為“周五派對”(TGIF)的員工集會——“周五”這個詞稍微有點問題,因為現在這一集會是在周四舉行,這樣,亞洲的團隊也可以遠程參與。世界各地的員工都可以提交問題,讓演講人予以解答。”

          ????打造人際關系

          ????雇主必須繼續想方設法利用日新月異的科學技術來壯大自己的公司。全球最佳雇主盡管是因為它們的遠見卓識和創造新技術的能力而大獲成功,然而,它們獲得成功的終極秘訣在于它們深知:歸根結底,人際關系是公司脫穎而出的關鍵所在。格曼說:“這些公司還著眼于利用多種方式來培養人際關系,包括科學技術、全球培訓機會、崗位交流和社交網絡等。”

          ????歐特克公司(Autodesk,排名第11位)在這方面有獨到的做法。格曼指出,這家公司利用創新的崗位計劃,讓員工理解共同目標并為之奮斗:“歐特克公司通過實施崗位交換項目為員工提供一個面對面的交流機會,在這一項目中,擁有類似職務角色的員工們在特定的時期內互換生活(工作、家和車)。”

          ????SAS(排名第二位)利用科技來維系員工之間的關系;格曼說,SAS的內部社交平臺Hub“通過一個社交功能和高管博客來與員工交流,而員工也可以藉此在網絡直播和員工集會期間提問或發表評論。”

          ????她認為,這類計劃有助于培養員工之間彼此相連的感覺,而且不受工作地域的限制:“這些公司在打造全球員工‘團隊’方面有著過人的表現,而借助這些公司所采取的良好措施,即便是身處不同半球的員工也能擁有更多機會進行交流。”(財富中文網)

          ????譯者:翔

          ????Global communications

          ????In order for a company to thrive, both company leaders and their employees must be on the same page, with a sense that they are all working together toward a common goal. Direct and open communication is essential for this. Gorman points to manufacturing firm SC Johnson (No. 19) as an example of excellence in communicating with employees. "SC Johnson, wanting to be open and transparent with their employees, recently printed and distributed a 50-page guide on the company's long-term objectives to each employee," Gorman says.

          ????Such inclusion allows companies to be successful because it facilitates trust between employee and workplace. Being one of the most successful companies in the world, Google also exhibits this core value. "Google hosts a weekly town hall meeting known as TGIF -- which is a bit of a misnomer, since the meeting is now on Thursdays so team members in Asia can remotely attend. Employees from anywhere in the world can submit questions for the speakers to address," Gorman says.

          ????Creating human connections

          ????Employers must continue to find ways to leverage changing technology to allow their companies to prosper. When it comes to the World's Best Companies, their ability to envision and create technology makes them successful, but success ultimately lies in remembering that, after all, human connections are what set a company apart from others. "These companies also keep an eye on how to facilitate human interactions, whether through the use of technology, global training opportunities, job exchanges, social networks, and more." Gorman says.

          ????Autodesk (ADSK) (No. 11) has a unique way of doing this. Gorman points to its innovative job program as a means for employees to understand and be inspired by common threads: "Autodesk offers employees face-to-face interaction through a job swap program, in which employees with similar roles swap lives (jobs, homes, and cars) for a set period of time."

          ????SAS (No. 2) has used technology to maintain employee ties; its internal social platform the Hub "connects employees through a social networking function, blogs from leaders and gives the ability to ask questions or leave comments during webcasts and town halls," says Gorman.

          ????She believes these types of initiatives help to build a sense of connection among employees no matter where they are working: "These companies excel at creating 'teams' out of global employees and have great practices in place to enable more personal interactions among employees who may be half a world away."

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