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          這位AI公司掌門偏愛招聘Z世代,因為比老一輩“偏見更少”

          Emma Burleigh
          2026-02-05

          過去25年里,他親身實踐并驗證了哪些員工特質是企業成功的關鍵。

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          估值12.5億美元的人工智能身份驗證平臺Incode創始人兼首席執行官里卡多·安珀表示,Z世代的“天真”實則是強大的資源。圖片來源:Courtesy of Incode

          高盛首席執行官蘇德巍等領導者認為,在商業領域經驗勝過一切,甚至比智力都重要。然而估值12.5億美元的軟件公司Incode Technologies創始人兼首席執行官里卡多·安珀相信,Z世代的“天真”并非絆腳石,反而是職場助力。

          “我堅信,以全新思維模式,從基本原理出發思考問題很重要。這正是年輕人在科技領域能發揮獨特價值的原因,他們偏見更少,”他告訴《財富》,“我認為在科技領域,知識儲備過剩其實是壞事,會產生偏見。”

          20多年來,這位X世代企業家曾創立并領導多家公司躋身獨角獸,他深知需要什么樣的人才。2000年,安珀創立了社交網絡公司La Burbuja Networks。

          僅僅幾年后,他實現創業成功。2003年,這位在墨西哥城長大的商人推出功能性飲料公司Amco Foods,并將其打造成市場頭部品牌。2024年,全球最大的面包企業,市值高達2630億美元的巨頭賓堡(Grupo Bimbo)收購了Amco。

          2015年,安珀開啟第三次創業,創辦了人工智能身份驗證企業Incode。過去25年里,他親身實踐并驗證了哪些員工特質是企業成功的關鍵。

          安珀接著說:“品格比經驗更重要……現在隨著(生成式)人工智能和ChatGPT興起,這點愈發成立。我看重堅韌不拔的毅力……比較青睞經受過考驗,具備誠實正直品格的人,因為創業的核心在于堅守、優秀的品格和直面困境的能力,身邊需要這樣的人。”

          讓無偏見的Z世代員工與心智成熟的資深員工互補

          安珀非常推崇科技行業的年輕員工,但他并未忽視這一代人的短板。精通技術的Z世代可以利用職場新人的身份發揮優勢,他們初出茅廬,完全不了解行業的復雜門道,反而能高度專注手頭的任務。不過安珀強調,在高效運轉的企業中,年輕員工的“天真”需要有人平衡。

          “年輕人容易做到不帶偏見,但企業必須做好平衡,因為年輕人在情緒處理上可能不夠成熟。這些能力需要通過閱歷逐步培養,”安珀解釋道,“所以要加以結合,既要有年輕人,也要吸納資深(員工)。”

          “可以找經歷過困境的人,吸收他們的寶貴經驗,也要有可能沒經歷過困境卻能帶來不一樣視角的年輕人,”他繼續說道。

          將青年人才視為破局關鍵的企業高管們

          安珀提出缺乏經驗的Z世代是科技公司成功秘訣的斷言,正在現實中得到印證。去年,由Z世代主導的人工智能公司深度求索(DeepSeek)登上舞臺,迅速成為美國科技巨頭重點關注的對象。這家中國人工智能企業的首席執行官梁文鋒表示,公司成功歸功于年輕的團隊。

          “如果追求短期目標,尋找有現成經驗的人沒錯,”2023年梁文鋒接受中國媒體36氪采訪時表示,“但如果著眼長遠,經驗就沒那么重要。基本技能、創新能力和工作熱情重要得多。”

          與青睞計算機專業人才的競爭對手不同,身為千禧一代的梁文鋒更傾向招聘Z世代員工和人文專業人才,引領公司的人工智能創新事業。梁文鋒甚至一反常規地提到,這家獨角獸公司招聘時,工作經驗并非首要考慮因素。

          “有過類似經驗,并不代表能勝任工作,”梁文鋒強調,缺乏經驗的員工往往比被固有知識束縛的資深人工智能專家更具創新精神。“面對一項任務時,有經驗的人會不假思索地說應該用某種方式做。缺乏經驗的人會反復探索,認真思考解決路徑,最終找到貼合當前實際情況的方案。”

          即便非科技行業盈利頗豐的《財富》美國500強企業,也在積極接納Z世代員工,而非將其冷落一旁。市值達620億美元的零售巨頭高露潔-棕欖公司(Colgate-Palmolive),就依靠數字時代原住民推動傳統品牌發展。高露潔首席人力資源官莎莉·梅西告訴《財富》,Z世代員工擁有市場急需的技能,對未來的工作也能帶來全新視角。

          “(Z世代)伴隨著科技長大,成長環境與公司里其他世代截然不同,”梅西最近表示,“他們帶來了新穎的想法,新視角,還有強烈的好奇心……他們推動公司不斷進步,尋求變革,真的很棒。”(財富中文網)

          譯者:梁宇

          審校:夏林

          高盛首席執行官蘇德巍等領導者認為,在商業領域經驗勝過一切,甚至比智力都重要。然而估值12.5億美元的軟件公司Incode Technologies創始人兼首席執行官里卡多·安珀相信,Z世代的“天真”并非絆腳石,反而是職場助力。

          “我堅信,以全新思維模式,從基本原理出發思考問題很重要。這正是年輕人在科技領域能發揮獨特價值的原因,他們偏見更少,”他告訴《財富》,“我認為在科技領域,知識儲備過剩其實是壞事,會產生偏見。”

          20多年來,這位X世代企業家曾創立并領導多家公司躋身獨角獸,他深知需要什么樣的人才。2000年,安珀創立了社交網絡公司La Burbuja Networks。

          僅僅幾年后,他實現創業成功。2003年,這位在墨西哥城長大的商人推出功能性飲料公司Amco Foods,并將其打造成市場頭部品牌。2024年,全球最大的面包企業,市值高達2630億美元的巨頭賓堡(Grupo Bimbo)收購了Amco。

          2015年,安珀開啟第三次創業,創辦了人工智能身份驗證企業Incode。過去25年里,他親身實踐并驗證了哪些員工特質是企業成功的關鍵。

          安珀接著說:“品格比經驗更重要……現在隨著(生成式)人工智能和ChatGPT興起,這點愈發成立。我看重堅韌不拔的毅力……比較青睞經受過考驗,具備誠實正直品格的人,因為創業的核心在于堅守、優秀的品格和直面困境的能力,身邊需要這樣的人。”

          讓無偏見的Z世代員工與心智成熟的資深員工互補

          安珀非常推崇科技行業的年輕員工,但他并未忽視這一代人的短板。精通技術的Z世代可以利用職場新人的身份發揮優勢,他們初出茅廬,完全不了解行業的復雜門道,反而能高度專注手頭的任務。不過安珀強調,在高效運轉的企業中,年輕員工的“天真”需要有人平衡。

          “年輕人容易做到不帶偏見,但企業必須做好平衡,因為年輕人在情緒處理上可能不夠成熟。這些能力需要通過閱歷逐步培養,”安珀解釋道,“所以要加以結合,既要有年輕人,也要吸納資深(員工)。”

          “可以找經歷過困境的人,吸收他們的寶貴經驗,也要有可能沒經歷過困境卻能帶來不一樣視角的年輕人,”他繼續說道。

          將青年人才視為破局關鍵的企業高管們

          安珀提出缺乏經驗的Z世代是科技公司成功秘訣的斷言,正在現實中得到印證。去年,由Z世代主導的人工智能公司深度求索(DeepSeek)登上舞臺,迅速成為美國科技巨頭重點關注的對象。這家中國人工智能企業的首席執行官梁文鋒表示,公司成功歸功于年輕的團隊。

          “如果追求短期目標,尋找有現成經驗的人沒錯,”2023年梁文鋒接受中國媒體36氪采訪時表示,“但如果著眼長遠,經驗就沒那么重要。基本技能、創新能力和工作熱情重要得多。”

          與青睞計算機專業人才的競爭對手不同,身為千禧一代的梁文鋒更傾向招聘Z世代員工和人文專業人才,引領公司的人工智能創新事業。梁文鋒甚至一反常規地提到,這家獨角獸公司招聘時,工作經驗并非首要考慮因素。

          “有過類似經驗,并不代表能勝任工作,”梁文鋒強調,缺乏經驗的員工往往比被固有知識束縛的資深人工智能專家更具創新精神。“面對一項任務時,有經驗的人會不假思索地說應該用某種方式做。缺乏經驗的人會反復探索,認真思考解決路徑,最終找到貼合當前實際情況的方案。”

          即便非科技行業盈利頗豐的《財富》美國500強企業,也在積極接納Z世代員工,而非將其冷落一旁。市值達620億美元的零售巨頭高露潔-棕欖公司(Colgate-Palmolive),就依靠數字時代原住民推動傳統品牌發展。高露潔首席人力資源官莎莉·梅西告訴《財富》,Z世代員工擁有市場急需的技能,對未來的工作也能帶來全新視角。

          “(Z世代)伴隨著科技長大,成長環境與公司里其他世代截然不同,”梅西最近表示,“他們帶來了新穎的想法,新視角,還有強烈的好奇心……他們推動公司不斷進步,尋求變革,真的很棒。”(財富中文網)

          譯者:梁宇

          審校:夏林

          Leaders like Goldman Sachs’ David Solomon say experience trumps everything in business—including brains. But Ricardo Amper, the founder and CEO of $1.25 billion software company Incode Technologies, believes Gen Z’s naivety is a professional blessing rather than a career curse.

          “My belief [is] that coming out with a fresh mind, first principles, is important. That’s why young people are particularly helpful in tech, because they’re less biased,” he tells Fortune. “I think too much knowledge is actually bad in tech: you’re biased.”

          The Gen X entrepreneur knows exactly what talent he needs after spending more than two decades founding and leading companies to unicorn status. In 2000, Amper founded social network company La Burbuja Networks.

          And just a couple of years later, he had a hit on his hands: the Mexico City-raised businessman launched functional beverage company Amco Foods in 2003, and scaled it to a top market contender. The biggest bread company in the world, $263 billion titan Grupo Bimbo, acquired AMCO in 2004.

          Ampers marked his third stint as a founder in 2015 when he launched AI-powered identity verification business Incode. For the past 25 years, he’s had a front-row seat in testing out what employee qualities drive success.

          “Character is more important than experience…Now, with [generative] AI and ChatGPT, it’s more true,” Amper continues. “What I look for is grit…People who have a proven ability to have integrity and character is something that I really care about, because entrepreneurship is mostly about perseverance and character and adversity, and so you need people like that around you.”

          Balancing unbiased Gen Zers with emotionally mature, older staffers

          While Amper is a big proponent of young workers in tech, he isn’t completely blind to the generation’s drawbacks. Tech-savvy Gen Zers can leverage the fact that they’re new to the workforce—they’re fresh-faced and completely oblivious to industry intricacies, allowing them to be laser-focused on the task at hand. But the Incode CEO stipulates that young staffers’ naivety needs to be counterbalanced in a well-oiled company.

          “It’s easier to find people who are unbiased as young people, but you have to balance that, because also you’re going to find people who are less emotionally proficient. Those capabilities are developed through experiences,” Amper explains. “So it’s a combination. You hire young people, but you also have to hire older [employees].”

          “You can find people who’ve gone through tough things and bring that to the company, and also younger people who might not have had that, but they have this other side,” he continues.

          The CEOs who see young workers as the next unlock

          Amper’s assertion that young, inexperienced Gen Zers are the secret sauce for tech companies is actually playing out in real time. Last year, one Gen Z-powered AI company stepped onto the scene and energized the war rooms of U.S. tech billionaires: DeepSeek. The Chinese powerhouse, led by CEO Liang Wenfeng, credits its success to its young talent.

          “If you are pursuing short-term goals, it is right to find people with ready experience,” Liang said in a 2023 interview with Chinese media outlet 36Kr. “But if you look at the long-term, experience is not that important. Basic skills, creativity, and passion are much more important.”

          Unlike his computer science-hungry competitors, the millennial DeepSeek founder is looking to Gen Z and humanities majors to spearhead his revolutionary AI. Liang even added, unconventionally, that work experience isn’t at the top of his list when considering whom to hire at the unicorn company.

          “Having done a similar job before doesn’t mean you can do this job,” the CEO insisted, adding that younger inexperienced workers are more innovative than seasoned AI experts who can get bogged down by their own knowledge. “When doing something, experienced people will tell you without hesitation that you should do it one way. But inexperienced people will repeatedly explore and think seriously about how to do it, and then find a solution that suits the current actual situation.”

          Even Fortune 500 companies making a fortune outside of tech are embracing Gen Z workers, instead of casting them aside. The $62 billion retail giant Colgate-Palmolive is leaning on the young digital natives to help the heritage brand grow; Sally Massey, chief human resources officer at Colgate, told Fortune that Gen Zers come with in-demand skillsets and fresh perspectives on the future of work.

          “[Gen Z] have grown up with technology. They’ve grown up in a very different way than some of the other generations in the organization,” Massey recently said. “They bring with them new ideas, new perspectives, curiosity…They’re pushing us to get better and to do things differently—I think it’s great.”

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