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          雀巢CEO每日喝8杯咖啡,坦言Z世代員工是其保持敏銳的秘訣

          Emma Burleigh
          2026-02-10

          一想到每天要喝八杯咖啡,或許就會(huì)讓人心跳加速,但咖啡因始終是費(fèi)耐睿職業(yè)生涯的核心助力。

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          在推動(dòng)公司轉(zhuǎn)型的過程中,雀巢首席執(zhí)行官費(fèi)耐睿(Philipp Navratil)的咖啡攝入量是美國普通民眾的兩倍,但他坦言,真正讓他保持思維敏銳的是Z世代員工。圖片來源:Courtesy of Nestlé

          數(shù)百萬職場(chǎng)人靠大量咖啡熬過工作日,但鮮有人比雀巢首席執(zhí)行官費(fèi)耐睿更常光顧辦公室的奈斯派索咖啡機(jī)。

          這家市值2590億美元的瑞士食品巨頭掌門人透露,他每天要喝七到八杯咖啡。

          “我只喝黑咖啡,偶爾配塊奇巧巧克力。”費(fèi)耐睿近期接受《紐約時(shí)報(bào)》采訪時(shí)表示。喝咖啡已成為他的工作日習(xí)慣,他表示濃縮咖啡“對(duì)我而言就像零食”,并補(bǔ)充道,自己從未設(shè)定咖啡因攝入的截止時(shí)間。

          這位X世代管理者正依靠咖啡“續(xù)命”推動(dòng)公司大規(guī)模轉(zhuǎn)型——美國普通民眾每天喝2至3杯咖啡,他的攝入量約為前者的三倍——但真正讓他保持警醒、持續(xù)精進(jìn)管理能力的,是Z世代員工。若非如此,他或許早就離職了。

          費(fèi)耐睿向《紐約時(shí)報(bào)》坦言,雀巢最年輕的員工讓他意識(shí)到“持續(xù)學(xué)習(xí)”的重要性:“當(dāng)你停止學(xué)習(xí)時(shí),就該換一份工作了。”

          費(fèi)耐睿與高露潔-棕欖(Colgate-Palmolive)、Stripe等企業(yè)高管一道,公開表示Z世代員工正推動(dòng)自己不斷進(jìn)步。高管們駁斥了“年輕數(shù)字原住民缺乏進(jìn)取心且要求過高”的刻板印象。事實(shí)上,Z世代正以創(chuàng)新思維與開放心態(tài)投入工作,同時(shí)也在重新定義未來的工作模式。

          雀巢公司暫未回應(yīng)《財(cái)富》雜志的置評(píng)請(qǐng)求。

          費(fèi)耐睿如何成為食品飲料行業(yè)掌舵者

          一想到每天要喝八杯咖啡,或許就會(huì)讓人心跳加速,但咖啡因始終是費(fèi)耐睿職業(yè)生涯的核心助力。

          去年9月,這位在食品巨頭任職二十年的高管正式出任集團(tuán)最高管理者。2001年在瑞士取得工商管理碩士學(xué)位后,費(fèi)耐睿以審計(jì)師身份加入雀巢。在接下來的23年里,他先后在巴拿馬、洪都拉斯和墨西哥擔(dān)任多個(gè)領(lǐng)導(dǎo)職務(wù),并于2024年出任奈斯派索首席執(zhí)行官。僅一年后,他便執(zhí)掌整個(gè)雀巢集團(tuán),旗下?lián)碛衅媲伞⑷赋部Х取⒓螌毜冉?jīng)典品牌。

          經(jīng)歷多年銷售疲軟后,雀巢股價(jià)已較2022年峰值跌去近一半。去年2月,這家包裝食品企業(yè)公布了逾25年來最疲軟的年度有機(jī)銷售增長率,背后原因是消費(fèi)者縮減開支。2025年前九個(gè)月,雀巢銷售額較2024年同期下降了1.9%,至約828億美元。

          業(yè)績疲軟促使費(fèi)耐睿接連做出艱難決策。履新僅一個(gè)月后,雀巢便宣布將裁減1.2萬個(gè)白領(lǐng)崗位與4000個(gè)生產(chǎn)及供應(yīng)鏈崗位,未來兩年全球員工規(guī)模將縮減6%。公司在聲明中表示,為“提升運(yùn)營效率”,部分辦公室工作將實(shí)現(xiàn)自動(dòng)化。

          “這種工作模式顯然會(huì)減少人力需求,同時(shí)也能加快公司發(fā)展步伐。”費(fèi)耐睿告訴《紐約時(shí)報(bào)》,“這將是一個(gè)關(guān)于增長的故事:我們會(huì)借助人工智能加速發(fā)展、優(yōu)化決策、統(tǒng)籌供應(yīng)鏈布局,從而降低庫存、減少浪費(fèi)。”

          Z世代員工推動(dòng)雇主“改變行事方式”

          費(fèi)耐睿并非唯一認(rèn)可年輕員工價(jià)值的企業(yè)管理者。

          市值達(dá)760億美元的巨頭高露潔-棕欖的首席人力資源官薩莉·梅西(Sally Massey)也駁斥了“Z世代只會(huì)給職場(chǎng)帶來混亂”的錯(cuò)誤論調(diào)。

          這位首席人力資源官盛贊年輕員工既雄心勃勃又精通技術(shù),而這正是這家老牌企業(yè)亟需的關(guān)鍵技能。為汲取這些新技能,公司高層正積極傾聽基層員工的意見,通過跨層級(jí)、跨代際的交流,制定最佳行動(dòng)方案。

          “Z世代是伴隨著科技成長的一代,他們的成長環(huán)境與公司內(nèi)其他幾代人截然不同。”梅西近期接受《財(cái)富》雜志采訪時(shí)表示,“他們帶來了全新理念、多元視角與探索精神……他們推動(dòng)我們不斷進(jìn)步、革新工作方式——我認(rèn)為這很棒。”

          Stripe數(shù)據(jù)與人工智能主管艾米麗·格拉斯伯格·桑茲(Emily Glassberg Sands)也透露,她正大力招聘應(yīng)屆畢業(yè)生加入這家市值達(dá)1067億美元的金融服務(wù)公司。這位高管特別指出,Z世代員工精通技術(shù),正推動(dòng)企業(yè)突破現(xiàn)有發(fā)展邊界。

          “實(shí)際上,我正在招聘更多應(yīng)屆畢業(yè)生——目前以應(yīng)屆博士生為主——數(shù)量遠(yuǎn)超以往,”格拉斯伯格·桑茲去年在《Forward Future》播客節(jié)目中表示,“因?yàn)樗麄冋莆涨把丶寄埽軒砣滤悸罚榷萌绾嗡伎迹仓廊绾芜\(yùn)用最新工具。”(財(cái)富中文網(wǎng))

          譯者:中慧言-王芳

          數(shù)百萬職場(chǎng)人靠大量咖啡熬過工作日,但鮮有人比雀巢首席執(zhí)行官費(fèi)耐睿更常光顧辦公室的奈斯派索咖啡機(jī)。

          這家市值2590億美元的瑞士食品巨頭掌門人透露,他每天要喝七到八杯咖啡。

          “我只喝黑咖啡,偶爾配塊奇巧巧克力。”費(fèi)耐睿近期接受《紐約時(shí)報(bào)》采訪時(shí)表示。喝咖啡已成為他的工作日習(xí)慣,他表示濃縮咖啡“對(duì)我而言就像零食”,并補(bǔ)充道,自己從未設(shè)定咖啡因攝入的截止時(shí)間。

          這位X世代管理者正依靠咖啡“續(xù)命”推動(dòng)公司大規(guī)模轉(zhuǎn)型——美國普通民眾每天喝2至3杯咖啡,他的攝入量約為前者的三倍——但真正讓他保持警醒、持續(xù)精進(jìn)管理能力的,是Z世代員工。若非如此,他或許早就離職了。

          費(fèi)耐睿向《紐約時(shí)報(bào)》坦言,雀巢最年輕的員工讓他意識(shí)到“持續(xù)學(xué)習(xí)”的重要性:“當(dāng)你停止學(xué)習(xí)時(shí),就該換一份工作了。”

          費(fèi)耐睿與高露潔-棕欖(Colgate-Palmolive)、Stripe等企業(yè)高管一道,公開表示Z世代員工正推動(dòng)自己不斷進(jìn)步。高管們駁斥了“年輕數(shù)字原住民缺乏進(jìn)取心且要求過高”的刻板印象。事實(shí)上,Z世代正以創(chuàng)新思維與開放心態(tài)投入工作,同時(shí)也在重新定義未來的工作模式。

          雀巢公司暫未回應(yīng)《財(cái)富》雜志的置評(píng)請(qǐng)求。

          費(fèi)耐睿如何成為食品飲料行業(yè)掌舵者

          一想到每天要喝八杯咖啡,或許就會(huì)讓人心跳加速,但咖啡因始終是費(fèi)耐睿職業(yè)生涯的核心助力。

          去年9月,這位在食品巨頭任職二十年的高管正式出任集團(tuán)最高管理者。2001年在瑞士取得工商管理碩士學(xué)位后,費(fèi)耐睿以審計(jì)師身份加入雀巢。在接下來的23年里,他先后在巴拿馬、洪都拉斯和墨西哥擔(dān)任多個(gè)領(lǐng)導(dǎo)職務(wù),并于2024年出任奈斯派索首席執(zhí)行官。僅一年后,他便執(zhí)掌整個(gè)雀巢集團(tuán),旗下?lián)碛衅媲伞⑷赋部Х取⒓螌毜冉?jīng)典品牌。

          經(jīng)歷多年銷售疲軟后,雀巢股價(jià)已較2022年峰值跌去近一半。去年2月,這家包裝食品企業(yè)公布了逾25年來最疲軟的年度有機(jī)銷售增長率,背后原因是消費(fèi)者縮減開支。2025年前九個(gè)月,雀巢銷售額較2024年同期下降了1.9%,至約828億美元。

          業(yè)績疲軟促使費(fèi)耐睿接連做出艱難決策。履新僅一個(gè)月后,雀巢便宣布將裁減1.2萬個(gè)白領(lǐng)崗位與4000個(gè)生產(chǎn)及供應(yīng)鏈崗位,未來兩年全球員工規(guī)模將縮減6%。公司在聲明中表示,為“提升運(yùn)營效率”,部分辦公室工作將實(shí)現(xiàn)自動(dòng)化。

          “這種工作模式顯然會(huì)減少人力需求,同時(shí)也能加快公司發(fā)展步伐。”費(fèi)耐睿告訴《紐約時(shí)報(bào)》,“這將是一個(gè)關(guān)于增長的故事:我們會(huì)借助人工智能加速發(fā)展、優(yōu)化決策、統(tǒng)籌供應(yīng)鏈布局,從而降低庫存、減少浪費(fèi)。”

          Z世代員工推動(dòng)雇主“改變行事方式”

          費(fèi)耐睿并非唯一認(rèn)可年輕員工價(jià)值的企業(yè)管理者。

          市值達(dá)760億美元的巨頭高露潔-棕欖的首席人力資源官薩莉·梅西(Sally Massey)也駁斥了“Z世代只會(huì)給職場(chǎng)帶來混亂”的錯(cuò)誤論調(diào)。

          這位首席人力資源官盛贊年輕員工既雄心勃勃又精通技術(shù),而這正是這家老牌企業(yè)亟需的關(guān)鍵技能。為汲取這些新技能,公司高層正積極傾聽基層員工的意見,通過跨層級(jí)、跨代際的交流,制定最佳行動(dòng)方案。

          “Z世代是伴隨著科技成長的一代,他們的成長環(huán)境與公司內(nèi)其他幾代人截然不同。”梅西近期接受《財(cái)富》雜志采訪時(shí)表示,“他們帶來了全新理念、多元視角與探索精神……他們推動(dòng)我們不斷進(jìn)步、革新工作方式——我認(rèn)為這很棒。”

          Stripe數(shù)據(jù)與人工智能主管艾米麗·格拉斯伯格·桑茲(Emily Glassberg Sands)也透露,她正大力招聘應(yīng)屆畢業(yè)生加入這家市值達(dá)1067億美元的金融服務(wù)公司。這位高管特別指出,Z世代員工精通技術(shù),正推動(dòng)企業(yè)突破現(xiàn)有發(fā)展邊界。

          “實(shí)際上,我正在招聘更多應(yīng)屆畢業(yè)生——目前以應(yīng)屆博士生為主——數(shù)量遠(yuǎn)超以往,”格拉斯伯格·桑茲去年在《Forward Future》播客節(jié)目中表示,“因?yàn)樗麄冋莆涨把丶寄埽軒砣滤悸罚榷萌绾嗡伎迹仓廊绾芜\(yùn)用最新工具。”(財(cái)富中文網(wǎng))

          譯者:中慧言-王芳

          Millions of professionals power through their workday with copious cups of coffee—but most aren’t dropping by the office Nespresso machine more often than Nestlé CEO Philipp Navratil.

          The leader of the $259 billion Swiss food giant revealed he drinks seven or eight cups of joe a day.

          “Just black. Sometimes with a KitKat,” Navratil recently told the New York Times. It’s become so routine in his workday that he said an espresso is “a snack for me,” adding that he’s set no cutoff hour for his caffeine intake.

          And while the Gen Xer is leaning on coffee to fuel his massive company turnaround effort—drinking around three times as much as the average American pouring two to three cups a day—Gen Z is really who keeps him on his toes, prompting him to constantly grow in his role. Otherwise, he might as well head out the door.

          Nestlé’s youngest staffers have taught him the importance of “l(fā)earning constantly,” Navratil admitted to the Times: “When you stop learning, then it is the moment to move on to another job.”

          Navratil joins a vocal cohort of business leaders, including executives from Colgate-Palmolive and Stripe, who say Gen Z employees are pushing them to be better. Executives are resisting the notion that young digital natives are unambitious and too demanding in the workplace. Instead, Gen Zers are stepping into their roles with fresh ideas and an open mindset, while redefining the future of work.

          Nestlé didn’t immediately respond to Fortune’s request for comment.

          Navratil’s rise to the top of the food and beverage world

          While the mere thought of downing eight coffees daily might conjure heart palpitations, caffeine has been at the center of Navratil’s career climb.

          Navratil stepped into the top role last September after spending his entire two-decade career at the food giant. After earning his MBA in Switzerland in 2001, Navratil joined Nestlé as an auditor. Over the next 23 years, he climbed to several leadership positions in Panama, Honduras, and Mexico before assuming the Nespresso CEO role in 2024. Just one year later, he became leader of the entire Nestlé lineup, which includes iconic brands like KitKat, Nescafé, and Gerber.

          After years of lackluster sales, the company’s stock price is at nearly half of its 2022 peak. Just last February, the packaged foods company reported its weakest annual organic sales growth in more than 25 years, driven by consumers cutting back. And for the first nine months of 2025, Nestlé’s sales fell 1.9% to around $82.8 billion, compared with the same period in 2024.

          These sluggish results prompted some tough decision-making from Navratil. Just a month under new leadership, Nestlé announced it would cut 12,000 white-collar jobs and 4,000 manufacturing and supply-chain roles, reducing its global workforce by 6% over the next two years. The company said in a statement some office gigs will be automated as Nestlé seeks “operational efficiency.”

          “This way of working will obviously require less people, but it will also speed up the company,” Navratil told the New York Times. “It will be a growth story about how we use AI to grow faster, to make decisions better, to plan throughout the supply chain to have less stock and less waste.”

          Gen Z employees are pushing their bosses to ‘do things differently’

          Navratil isn’t the only business leader recognizing the value of young employees.

          The chief human resources officer at $76 billion giant Colgate-Palmolive, Sally Massey, dispelled the myth that Gen Z only brings chaos to the workplace.

          The CHRO credited her young staffers as being ambitious and incredibly tech savvy—critical skills the heritage company is vying for. And to soak in all their new skills, the business’s senior leaders are making a concerted effort to hear out entry-level staffers, exchanging ideas between ranks and generations to create the best action plan possible.

          “[Gen Zers] have grown up with technology. They’ve grown up in a very different way than some of the other generations in the organization,” Massey recently told Fortune. “They bring with them new ideas, new perspectives, curiosity … They’re pushing us to get better and to do things differently—I think it’s great.”

          Stripe’s head of data and AI, Emily Glassberg Sands, also revealed she’s invested in hiring recent graduates to work at the $106.7 billion financial services company. The executive singled out Gen Z for being tech savvy and pushing the bar on what can be achieved at the business.

          “I’m actually hiring more new grads—now, they’re largely new grad PhDs—but more new grads than ever before,” Glassberg Sands said on the Forward Future podcast last year. “Because they have the cutting-edge skills, and they come in with fresh ideas. And they know how to think, and they know how to use the latest tools.”

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