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          Z世代推動零工經濟快速發展:他們不信任傳統工作模式

          Sara Braun
          2025-04-18

          零工經濟的蓬勃發展,源于年輕人對于掌控工作-生活平衡的渴望。

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          圖片來源:Getty Images / Halfpoint Images

          “零工經濟”曾被認為是一種“非主流”的職業選擇,如今卻正迅速成為主流。奧美咨詢(Ogilvy)的最新報告預測,到2027年,發達國家將有半數勞動者參與零工經濟。雖然最初是技術進步與公司削減成本共同推動了自由職業和副業熱潮,但如今人們選擇自主工作的動機已發生了深刻轉變。

          奧美全球咨詢總監、報告合著者里德·利特曼對《財富》雜志表示:“年輕人迫切希望掌控工作生活平衡,自主規劃職業發展軌跡和人生故事。他們不信任傳統體系。”

          從疫情到政治動蕩再到眾多行業的大規模裁員潮,Z世代成長于充滿不確定性和動蕩的時代。傳統教育已無法像過去那樣提供穩定的職業保障,許多雇主發現初級崗位的求職者普遍缺乏職場進階所必需的核心技能。

          在蓬勃發展的零工經濟中,創作者、網紅、獨立創業者和顧問群體構成關鍵力量。利特曼將這個群體定義為“通過個人魅力或技能獲得知名度或成功變現的任何人”。Coherent Market Insights的報告顯示,曾被視作“不務正業”的內容創作正變得日益有利可圖,預計到2030年創作者經濟規模將達到5,290億美元。

          為保持競爭力并維系未來人才儲備,公司應該學會接受Z世代的現代工作理念。利特曼認為,當前的雇主常以Z世代流動率高等負面標簽為由減少對他們的投入。利特曼表示:“這實際上是向下競爭。雖然Z世代流動率高是事實,但深層原因在于宏觀環境的劇變——這代人將比前輩經歷更多職業轉換。這是社會經濟與技術變革的必然結果,而非Z世代的主觀選擇。”

          利特曼認為,雇主應全面接納員工的多重身份,打破消費者、創作者與雇員身份的“隱形邊界”。提升Z世代員工忠誠度的策略包括:舉辦社交活動,為員工提供社交和接受內外部專家指導的機會,每季度設置半天的“跨部門體驗日”等。

          技能提升通道同樣是留住年輕員工的關鍵,公司應通過集團會員制投資頂級在線教育平臺。他建議:“讓員工根據興趣與主管反饋自主選擇課程,并直接與績效評估掛鉤。”他強調在傳統教育式微的當下,雇主更應該站出來承擔“員工沒有機會就讀的大學”的角色。

          最后,利特曼建議公司可通過支持而非打擊員工的副業和興趣項目,贏得員工的忠誠。他認為,相比自上而下的傳統慈善事業,公司更應將資源投向員工主導的計劃。他表示:“無論是在Etsy上從事副業,還是在Maven平臺授課,支持員工重視的領域能打造更具活力的創新團隊。塑造未來的學習和工作方式,還需要改變對Z世代的看法。因此,在Z世代擁有更多選擇和更多靈活性的時代,要贏得他們的青睞,必須滿足他們作為完整個體的多元化需求。” (財富中文網)

          譯者:劉進龍

          審校:汪皓

          “零工經濟”曾被認為是一種“非主流”的職業選擇,如今卻正迅速成為主流。奧美咨詢(Ogilvy)的最新報告預測,到2027年,發達國家將有半數勞動者參與零工經濟。雖然最初是技術進步與公司削減成本共同推動了自由職業和副業熱潮,但如今人們選擇自主工作的動機已發生了深刻轉變。

          奧美全球咨詢總監、報告合著者里德·利特曼對《財富》雜志表示:“年輕人迫切希望掌控工作生活平衡,自主規劃職業發展軌跡和人生故事。他們不信任傳統體系。”

          從疫情到政治動蕩再到眾多行業的大規模裁員潮,Z世代成長于充滿不確定性和動蕩的時代。傳統教育已無法像過去那樣提供穩定的職業保障,許多雇主發現初級崗位的求職者普遍缺乏職場進階所必需的核心技能。

          在蓬勃發展的零工經濟中,創作者、網紅、獨立創業者和顧問群體構成關鍵力量。利特曼將這個群體定義為“通過個人魅力或技能獲得知名度或成功變現的任何人”。Coherent Market Insights的報告顯示,曾被視作“不務正業”的內容創作正變得日益有利可圖,預計到2030年創作者經濟規模將達到5,290億美元。

          為保持競爭力并維系未來人才儲備,公司應該學會接受Z世代的現代工作理念。利特曼認為,當前的雇主常以Z世代流動率高等負面標簽為由減少對他們的投入。利特曼表示:“這實際上是向下競爭。雖然Z世代流動率高是事實,但深層原因在于宏觀環境的劇變——這代人將比前輩經歷更多職業轉換。這是社會經濟與技術變革的必然結果,而非Z世代的主觀選擇。”

          利特曼認為,雇主應全面接納員工的多重身份,打破消費者、創作者與雇員身份的“隱形邊界”。提升Z世代員工忠誠度的策略包括:舉辦社交活動,為員工提供社交和接受內外部專家指導的機會,每季度設置半天的“跨部門體驗日”等。

          技能提升通道同樣是留住年輕員工的關鍵,公司應通過集團會員制投資頂級在線教育平臺。他建議:“讓員工根據興趣與主管反饋自主選擇課程,并直接與績效評估掛鉤。”他強調在傳統教育式微的當下,雇主更應該站出來承擔“員工沒有機會就讀的大學”的角色。

          最后,利特曼建議公司可通過支持而非打擊員工的副業和興趣項目,贏得員工的忠誠。他認為,相比自上而下的傳統慈善事業,公司更應將資源投向員工主導的計劃。他表示:“無論是在Etsy上從事副業,還是在Maven平臺授課,支持員工重視的領域能打造更具活力的創新團隊。塑造未來的學習和工作方式,還需要改變對Z世代的看法。因此,在Z世代擁有更多選擇和更多靈活性的時代,要贏得他們的青睞,必須滿足他們作為完整個體的多元化需求。” (財富中文網)

          譯者:劉進龍

          審校:汪皓

          Joining the gig economy used to be considered an “alternative” career path—but it’s fast becoming the norm. By 2027, half of the developed world’s workers will be part of the gig economy, according to a new report from Ogilvy. While it was initially a combination of advancements in technology and corporate cost cutting that drove workers to freelance and side-hustle jobs, the motivation for independent work has evolved.

          “Young people are really driven to take control over their own work life balance and craft their own career and narrative,” Reid Litman, global consulting director at Ogilvy and co-author of the report, tells Fortune. “They don’t trust the old system.”

          Members of Gen Z have come of age in an era marked by uncertainty and turbulence, from pandemics to political unrest to mass layoffs in various sectors. Traditional education is not the guarantee of a stable career that it once was, with many employers finding entry level candidates lacking the necessary skills to begin their ascent on the corporate ladder.

          A critical subset of the growing gig economy is the community of creators, influencers, independent entrepreneurs and consultants, a category that includes “anyone who publicizes or monetizes their own persona or skill set,” according to Litman. Content creation, once seen as a frivolous hobby, has become more and more lucrative, and the creator economy is set to reach $529 billion by 2030, according to a report from Coherent Market Insights.

          In order to stay competitive and not lose future talent pipelines, companies should learn to embrace Gen Z’s modern approach to work. Litman argues that today’s employers frequently use the negative associations with Gen Z, such as high turnover rate, as justification for why they shouldn’t invest in them further. “This is kind of a race to the bottom, because while there is truth to higher turnover among Gen Z, these realities are rooted in more macro-shifts, like the idea that Gen Z will have many more jobs and careers than past generations,” Litman says.“It’s not a Gen Z decision so much as it is like a socio-economic and technological outcome.”

          Litman believes that employers need to embrace all aspects of an employee’s life, and break down the “invisible walls” between consumer, creator, and employee identity. Some ways to build up loyalty among Gen Z employees include hosting network-building events, where they can make connections and receive mentorship from internal and external experts, as well as “repotting days” that allow employees to spend half a day per quarter in another team.

          Upskilling access is another critical element to retention among younger workers, and companies should be investing in top-tier e-learning platforms via corporate membership. “Let [employees] choose courses aligned with both their interests and manager feedback—directly tied to their reviews,” he suggests. Especially when more young people are forgoing traditional education, Litman believes employers can step in and “be the university [employees] never had.”

          Finally, Litman thinks that companies can gain favor with Gen Z by supporting their employees’ side-hustles and passion projects, not discouraging them. He suggests that as opposed to focusing on top-down philanthropy, company resources should be directed to employee-led initiatives. “Whether it’s an Etsy side hustle or teaching skills on Maven, aligning with what matters to workers creates more energized, innovative teams,” he says. “Shaping the future of learning and earning includes changing how you see Gen Z. So in a world where they have more options and flexibility, in order to win with them, you have to appeal to their whole selves.”

          財富中文網所刊載內容之知識產權為財富媒體知識產權有限公司及/或相關權利人專屬所有或持有。未經許可,禁止進行轉載、摘編、復制及建立鏡像等任何使用。
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